Top Tech Jobs & Startup Jobs

Provides customer, client representative, and service-partner support by investigating escalations, troubleshooting claims, coordinating repairs, making settlement decisions, validating payments, procuring parts, and enforcing contract terms. The role manages multiple cases, documents issues across tracking systems, communicates resolutions, drafts correspondence, and identifies cost-saving process improvements while supporting appliance, electronics, plumbing, HVAC, and electrical repairs.

Apply hands-on manufacturing and industrial engineering skills to analyze workflows, run time studies, perform root-cause analysis, and implement continuous improvement (lean/Six Sigma) across repair, assembly, logistics, and liquidation operations. Collaborate with cross-functional teams to optimize layouts, introduce automation, track KPIs, and document findings to improve productivity, quality, and cost efficiency.

Analyzes property claims data, defines BI strategies, and delivers executive and operational dashboards. Partners with business and technical teams to gather requirements, source and validate data, support integrations, conduct UAT, manage reporting access, investigate data issues, and provide actionable insights and recommendations. The role also supports reporting platforms, trains users, and communicates system and process changes.

Drives quality assurance programs, audits, compliance initiatives, and continuous improvement. Analyzes quality metrics and operational trends, validates audit findings, develops corrective action plans, prepares executive reports, and monitors remediation. Partners with cross-functional teams and clients, facilitates calibration sessions, creates quality resources, and provides coaching and recommendations to strengthen controls, improve accuracy, and enhance client experience.

Leads risk-based IT audit projects covering planning, testing, reporting, IT controls, SOX/MAR compliance, and external auditor coordination. Evaluates control environments, identifies risks and deficiencies, recommends improvements, and communicates findings to management. Leads audit teams, mentors staff, supports professional practice initiatives, develops dashboards and automation, maintains methodology and policies, and builds relationships with business and IT process owners.

Supports the design, development, and implementation of tailored client solutions for global business opportunities. Partners with sales, business development, product, compliance, implementation, and international teams to create technical blueprints, define business requirements, respond to RFPs, and coordinate solution delivery. The role requires client research, consultative problem solving, cross-functional collaboration, project organization, and effective communication with internal and external stakeholders.

The Solutions Engineering Analyst supports client-driven solution design, collaborates on business opportunities, and aids in technical blueprint creation while ensuring regulatory compliance.

Support implementation and ongoing management of client programs, act as primary contact for routine client inquiries, track deliverables, analyze operational data and develop reports/dashboards, drive process improvements, and coordinate cross-functional teams to enhance client experience and program performance.

The Financial Planning Analyst supports financial planning and performance evaluation, develops forecasting models, and prepares analytical reports to assist business decision-making.

Manage outbound shipments and documentation, monitor dashboards, communicate with customers and carriers, resolve shipping/order issues, schedule pickups, enter material movements, train associates, generate reports, support continuous improvement and update department documentation.