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Manages customer accounts, maintains strong relationships, and drives satisfaction and retention. Develops sales strategies, forecasts, and reports to grow revenue through new applications and increased volumes. Proposes chemical and digital solutions, identifies cost-saving opportunities, troubleshoots processes, conducts application testing, maintains equipment, and responds to service needs. Partners with customers and internal teams to optimize processes, implement improvements, and achieve sales targets.

Manages customer relationships, drives retention and satisfaction, develops sales strategies, delivers savings projects, grows existing applications and volumes, pursues new opportunities, prepares forecasts and reports, and resolves customer concerns. The role requires extensive travel across assigned U.S. territories and collaboration with customers and internal teams to improve processes, reduce costs, and meet annual sales targets.

Supports global digital strategy initiatives from ideation and rapid prototyping through product development and commercial deployment. Serves as a technical leader across software, hardware, IoT, data, automation, or application development projects; resolves technical challenges, prepares project documentation, and collaborates with stakeholders and external partners. May also monitor and troubleshoot the Ackumen platform, triage alarms, and support sales associates.

Designs, governs, and improves end-to-end North American supply chain processes across planning, sourcing, manufacturing, logistics, and S&OP. Develops process standards, SOPs, training frameworks, inventory policies, KPI governance, forecasting and scenario-planning capabilities. Leads network modeling to optimize distribution footprints, transportation flows, capacity, inventory, service levels, and cost-to-serve. Partners cross-functionally with commercial, operations, finance, planning, procurement, logistics, and manufacturing teams to drive operational excellence and continuous improvement.

Manages customer accounts, drives satisfaction and retention, develops sales strategies, grows revenue through new applications and increased volumes, and delivers savings projects. Responsibilities include business reviews, service reporting, application testing, troubleshooting, equipment maintenance, forecasting, responding to service calls, and collaborating with customers and sales leadership. The role requires frequent customer engagement and extensive travel across the assigned territory.

Leads global chemical raw material sourcing and category strategies, including market and spend analysis, supplier negotiations, risk management, RFx processes, supplier qualification, and performance management. Partners with global business units and senior leaders to align procurement strategies with business objectives, deliver value, and manage supply risk. Mentors procurement team members and drives strategic change across the organization.

Develop and manage a specialty chemical customer account, supporting customer satisfaction, service delivery, continuous improvement, and revenue growth. Responsibilities include sample collection and testing, data management and analysis, application troubleshooting, equipment maintenance, service reporting, business reviews, sales forecasting, identifying new applications, and proposing chemical or digital solutions that reduce customer costs and improve performance.