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Leads global chemical raw material sourcing and category strategies, including market and spend analysis, supplier negotiations, risk management, RFx processes, supplier qualification, and performance management. Partners with global business units and senior leaders to align procurement strategies with business objectives, deliver value, and manage supply risk. Mentors procurement team members and drives strategic change across the organization.

Develop and manage a specialty chemical customer account, supporting customer satisfaction, service delivery, continuous improvement, and revenue growth. Responsibilities include sample collection and testing, data management and analysis, application troubleshooting, equipment maintenance, service reporting, business reviews, sales forecasting, identifying new applications, and proposing chemical or digital solutions that reduce customer costs and improve performance.

Lead strategic account planning and revenue growth for major corporate customers in the pulp and paper industry. Manage executive relationships, contract negotiations, profitability, customer retention, forecasting, and cross-functional execution across multi-site accounts. Identify growth opportunities, mitigate risks, improve customer satisfaction, and strengthen the company’s market position. The role is remote with travel of up to 40%, primarily throughout Canada.

Drives profitable growth across assigned chemical industry accounts through retention, upselling, cross-selling, new application development, pricing, and strategic relationship management. Manages sales forecasts, pipeline health, profitability, receivables, inventory, and contractual obligations. Partners with customer service, R&D, supply chain, and field service teams while monitoring application performance, troubleshooting process issues, maintaining equipment reliability, and promoting workplace safety.

Coordinates transportation activities using TMS and SAP, including routing, scheduling, carrier assignments, load consolidation, tendering, track-and-trace, and returns. Maintains accurate logistics data, resolves freight invoice discrepancies, investigates claims, and communicates service issues to internal stakeholders. Produces carrier scorecards, transportation KPI reports, cost-savings analyses, and claims summaries while supporting process improvement and logistics projects.

Drive profitable growth across assigned tissue-industry accounts through retention, upselling, cross-selling, new application development, strategic account management, pricing, and profitability optimization. Manage sales forecasts, pipelines, customer relationships, receivables, and account performance. Collaborate with technical, service, R&D, planning, and supply chain teams while overseeing application reliability, customer equipment, safety compliance, and issue resolution.

Manages small- and medium-sized accounts while generating leads, re-engaging dormant customers, prospecting, qualifying opportunities, and closing sales. Builds and maintains pipeline health, achieves revenue and profitability targets, develops sales plans, and supports customer onboarding, retention, upselling, and cross-selling. Uses CRM and digital sales tools to track activity and improve conversion. Collaborates with business development, R&D, marketing, and technology teams while maintaining strong safety, privacy, and cybersecurity practices.

Manage a customer territory, strengthen account relationships, ensure satisfaction, and resolve service issues. Develop sales strategies, forecasts, and reports to increase revenue and achieve targets. Identify cost-saving chemical or digital solutions, commercialize new applications, optimize processes, troubleshoot applications, conduct business reviews, perform testing, maintain equipment, and respond to service calls. The role requires extensive customer engagement and up to 60% travel.

Manages customer relationships, drives retention and satisfaction, develops sales strategies, delivers savings projects, grows existing applications and volumes, pursues new opportunities, prepares forecasts and reports, and resolves customer concerns. The role requires extensive travel across assigned U.S. territories and collaboration with customers and internal teams to improve processes, reduce costs, and meet annual sales targets.

Supports global digital strategy initiatives from ideation and rapid prototyping through product development and commercial deployment. Serves as a technical leader across software, hardware, IoT, data, automation, or application development projects; resolves technical challenges, prepares project documentation, and collaborates with stakeholders and external partners. May also monitor and troubleshoot the Ackumen platform, triage alarms, and support sales associates.