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The Patient Continuity & Needs Advocate supports patient engagement and retention by managing Medicaid enrollment, benefits maximization, and addressing service recovery issues while utilizing EMR and customer service skills.

The Patient Continuity & Needs Advocate role involves assisting patients with enrollment, engaging in service recovery, maintaining records in an EMR system, and fostering relationships for member retention.

The Associate Market Clinical Director oversees clinical outcomes for a panel of patients, leads care teams, and is accountable for service performance metrics within the organization, preparing for a senior leadership role.

The HR Business Partner manages HR functions for client groups, supports HR strategy, advises leadership, and coordinates HR services, ensuring effective organizational change and employee engagement.

The Front Desk Supervisor organizes and directs front desk staff, ensuring patient care services, quality standards, and effective scheduling are met. The role includes team leadership, operational excellence, and enhancing patient experiences through effective communication and support.