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Respond to client inquiries via Zendesk and phone, resolve routine issues, perform accurate data entry (including CIRBI Gatekeeper and account profile tasks), follow up within timelines, comply with quality/regulatory standards, and collaborate with teams to meet service objectives.

The Strategic Services Director will sell DMC services, manage client relationships, develop sales strategies, and ensure client satisfaction, while traveling for 40-60% of the time.

Lead legal strategy and transactions at Advarra, managing complex agreements and guiding corporate initiatives in clinical research. Mentor junior attorneys and influence stakeholders across the organization.

The Inside Sales Account Manager sells Advarra products to clients, manages the sales pipeline, achieves revenue targets, and collaborates with other teams to close deals while providing excellent customer service.

The VP of Learning & Development at Advarra defines and drives global L&D strategy, focusing on capability building, compliance, and organizational development while partnering with executives to align workforce skills with business goals.

The Proposals Manager coordinates proposal development, manages RFPs, vendor assessments, and ensures compliance with requirements while maintaining effective communication across teams.

The VP, Product Marketing leads product marketing initiatives, drives go-to-market strategies, creates product messaging, and oversees customer marketing efforts, while managing a high-performing team.

The Business Systems Analyst serves as a liaison between business teams and the Business Systems team, translating business needs into system requirements and facilitating process improvements in clinical research operations.

Review and edit informed consent forms for compliance with regulations, collaborate with stakeholders, and stay updated on guidelines. Requires 2+ years of technical or medical writing/editing experience.