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Designs and documents enterprise Slack and Slack AI solutions for customer implementations. Translates requirements into buildable architectures, facilitates design workshops, evaluates configuration and integration options, creates technical artifacts, identifies risks, and partners with delivery teams and stakeholders. The role also designs Salesforce cross-cloud integrations, improves reusable design practices, and supports post-launch adoption and platform maturity.

Supports Salesforce Professional Services strategy and change initiatives through strategic planning, change adoption, project coordination, communications, data analysis, reporting, process documentation, and knowledge management. The intern will create executive materials, track initiative adoption, manage timelines and deliverables, research AI transformation topics, build basic visualizations, and maintain training and self-service resources while collaborating across regional and strategy teams.

Design, develop, operate, and optimize highly available distributed systems across large-scale cloud environments. Build infrastructure automation, microservices, and Infrastructure-as-Code using Terraform and container platforms. Apply AI development tools and advanced prompt engineering to produce secure, reliable software. Contribute to open source, evaluate code, resolve complex production issues, manage technical debt, and participate in on-call rotations.

Lead end-to-end development of foundational SaaS product systems for meeting booking, calendaring, routing, workflows, integrations, APIs, and webhooks. Design reliable backend systems, relational data models, and background processing while addressing third-party API limitations, synchronization, security, and partial failures. Advance AI-assisted product capabilities, improve scalability and observability, resolve complex customer issues, and provide technical leadership through architecture, code reviews, and mentorship.

Lead architecture and technical direction for Salesforce’s large-scale data center, WAN, backbone, internet, cloud interconnect, and edge security networks. Design routing, switching, firewalls, load balancing, automation, lifecycle refreshes, and GPU cluster connectivity. Build Ansible and Python tooling, manage vulnerabilities and software certification, resolve complex incidents, and influence multi-team architecture strategy. Mentor engineers and partner with operations, security, supply chain, cloud, compute, storage, and facilities teams.

Own end-to-end quality for Salesforce AppExchange distributed systems. Design and execute functional, integration, UI, and API automation; create test plans; coordinate cross-product testing; monitor quality metrics; investigate production issues; and collaborate with developers, product managers, UX, customers, and scrum teams. The role also involves AI-assisted testing, on-call support, agile delivery, customer scenario analysis, and mentoring through code and design reviews.

Drive sales of Informatica master data management solutions in regulated healthcare, life sciences, and financial services accounts. Identify and close complex opportunities, partner with core account executives, advise C-suite leaders, translate business requirements into scalable MDM solutions, and support data governance, compliance, analytics, and operational initiatives. Build executive relationships, present ROI cases, and collaborate with technical, compliance, risk, and data governance teams.

Leads data science and analytics for Salesforce Data 360, advising senior executives and cross-functional product leaders. Develops predictive models, metrics, dashboards, data products, and product insights; applies statistical and machine-learning methods to solve complex business problems. Guides team roadmaps, prioritizes impactful work, supports product adoption, and translates analysis into strategic recommendations. Requires advanced quantitative expertise, executive communication, cloud data warehouse SQL, and proficiency in Python or R.

Leads global accounting operations, month-end close, journal entry reviews, reconciliations, fluctuation analysis, SOX controls, US GAAP compliance, and quarterly and annual financial reporting. Manages audits, process improvements, special projects, and a distributed accounting team while mentoring staff and partnering with Sales Compensation and Finance & Strategy teams. The role also applies ASC 340-40 and supports 10-Q and 10-K reporting.

Sell Informatica data governance and quality products by identifying and closing complex opportunities, generating pipeline, forecasting accurately, qualifying customer use cases, presenting governance solutions, advising C-suite stakeholders, and leading pricing and consumption scoping. The role partners with core account executives and requires strong knowledge of data governance, metadata management, data lineage, privacy standards, and data management platforms.