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The role involves engaging with large enterprise customers, managing strategic accounts, building relationships, and driving sales of Salesforce's CRM products in the Tech and Media sectors.

Responsible for innovating and maintaining distributed systems for cloud infrastructure, focusing on automation tools, debugging, and developing resilient services while ensuring high availability and performance.

The Forward Deployed Engineering Lead will design and implement data science and integration solutions for defense and intelligence environments, working directly at customer sites to drive mission outcomes using various technologies and platforms.

The role entails engaging with existing customers and new leads to drive sales of the Salesforce Customer 360 platform while building strong relationships with key stakeholders.

The candidate will lead content development for Salesforce's Missionforce CX, focusing on strategic planning, creation, and editing of enablement materials, while collaborating across teams to enhance customer success.

The Lead AI Engineer will develop AI and ML systems with a focus on intelligent decision-making and data pipelines to improve agent performance and continuous learning.

The Agentforce Readiness Architect collaborates with teams to ensure customer success, maintains product knowledge, documents feedback, and improves product adoption for Agentforce and Data Cloud.

Lead end-to-end governance and operations of Salesforce's Accountability Performance Matrix (APM), owning master product hierarchy, product allocations, and change management. Partner with Data Engineering and Finance to migrate to an automated APM 2.0, define Org62 CRM product allocation fields, lead UAT, support new product introductions and complex bundle mappings, and scale operational processes to ensure accurate executive financial and forecasting reporting.

Produce developer- and admin-focused documentation for Commerce Cloud: docs, tutorials, API references, in-app help, release notes, and videos. Research complex technical topics, collaborate cross-functionally, maintain and update content, drive content strategy, improve UX, and incorporate user feedback.

Lead and coach an Enablement Engineering team to drive technical enablement across Technology & Products. Set vision and roadmap, plan priorities, develop engineers, and deliver live and virtual training that makes complex AI and platform concepts actionable for technical audiences.