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The Support Engineering role involves providing escalated support for Geotab software applications and devices. Responsibilities include troubleshooting technical issues, collaborating with engineering teams to fix bugs, and communicating effectively with stakeholders. The role focuses on understanding the business impact of technical tickets and investigating vehicle data and connectivity issues.

The Customer Support Technical Specialist (Bilingual - Spanish) provides technical assistance to customers through various channels, focusing on resolving issues efficiently and enhancing customer loyalty. This role includes troubleshooting GO devices, collaborating with internal teams, and contributing to documentation while maintaining a high level of customer satisfaction.

The Customer Support Technical Specialist (Bilingual - French) at Geotab provides one-call resolution for product inquiries, offers technical assistance through various channels, and collaborates with internal teams to enhance customer experience and loyalty. Responsibilities include troubleshooting devices and maintaining high customer satisfaction by resolving issues effectively.

In the Application Support Engineering role, you will provide escalated engineering support, troubleshoot production issues, collaborate with engineers to enhance monitoring tools, and automate maintenance tasks. Your responsibilities include executing application and server maintenance, maintaining documentation, and conducting post-incident reviews for reliability improvements.

As a member of the Channel Solutions Engineering team, you will develop and customize Geotab solutions to meet partner and customer needs, foster relationships, provide technical expertise, and contribute to integrations and business optimization strategies.

The Senior Data Platform Developer at Geotab will design, implement, and maintain data infrastructure platforms and support big data environments on Google Cloud Platform. Responsibilities include quality assurance, troubleshooting performance issues, and mentoring team members. The role emphasizes the development of logging, monitoring, and alerting services.

The Senior Application Support Engineer is responsible for providing escalated engineering support, resolving complex technical issues, mentoring junior staff, and implementing system enhancements. They will collaborate with engineers to improve engineering tools and lead planning, testing, and automation of maintenance tasks. Strong communication skills and a self-starter attitude are crucial for success in this fast-paced role.