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Own pricing analytics and governance by analyzing rate plans, ARPU, margins, pricing mix, revenue leakage, and competitive pricing. Develop dashboards, reporting tools, data models, and pricing recommendations in collaboration with Finance, Revenue Operations, and Data teams. Maintain pricing documentation, support executive reporting, and communicate complex analytical insights to non-technical stakeholders.

Administer and audit the Sales Incentive Program: run and validate commission calculations, reconcile CRM and reporting data, resolve payout inquiries, maintain compensation data integrity, support plan updates and new-hire setups, analyze trends and recommend process improvements.

Manage deal desk requests, approve non-standard pricing, oversee reseller RFPs and credit terms, and administer commercial pricing workflows in DealHub CPQ. Partner with Sales, Revenue Operations, Finance, resellers, and customers to finalize agreements, ensure policy compliance, resolve complex pricing cases, and support strategic initiatives. Coach team members and identify training opportunities.

Execute communications strategies across media relations, content creation, and measurement to build Geotab's reputation and thought leadership. Manage media reporting programs and dashboards, coordinate campaigns and media briefings, create content (releases, social, presentations), build journalist and stakeholder relationships, monitor media trends and AI tools, and perform competitive analysis to inform communications strategy.

Lead product marketing for a product portfolio: craft positioning and messaging, drive go-to-market launches, enable sales, create content, gather customer and competitive insights, mentor junior PMM, manage budgets, measure adoption and pipeline, and collaborate closely with Product, Engineering, Sales, and Marketing to drive growth and market leadership.

Act as a strategic partner to customers, driving account growth and retention through effective relationship management, solution adoption, and data-driven insights.

Lead global demo strategy and run a scalable demo ecosystem: design, build, and govern demo environments and data; create modular demo content and AI-enabled assembly; enable Sales and Partners through training, certification, and cross-functional alignment to improve win rates and adoption.

Provide intermediate-to-advanced employee-facing IT support across offices and remote workers: troubleshoot endpoints (Windows, macOS, Linux, ChromeOS), diagnose network issues, manage user accounts and access, perform IT asset management and device provisioning, maintain Google Workspace, leverage GenAI assistants, document knowledge base articles, and ensure local onsite technology coverage and SLA compliance.

Lead and manage a global Deal Desk team to review and approve non-standard pricing, reseller RFPs, credit requests, and complex commercial deals. Define SLAs and approval frameworks, administer CPQ (DealHub) configuration and playbooks, collaborate with Sales, RevOps, Finance, and Legal, coach direct reports, and deliver timely, margin-protecting commercial execution.

The Cybersecurity Incident Response Specialist will lead incident response efforts, monitor for breaches, conduct log analysis, and perform threat hunting to enhance security posture.