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The Client Success Manager is responsible for driving adoption and satisfaction among a named portfolio of accounts, providing strategic advice, managing client health, and promoting feature adoption to enhance program performance.

The Account Director is responsible for managing renewals and driving sales for Bazaarvoice's SaaS solutions, working closely with clients' marketing and IT teams to identify opportunities and negotiate contracts.

As an Associate Account Director, you will manage smaller contract renewals, support senior Account Directors, and enhance customer relationships while using Salesforce and other tools for operational efficiency.

The Account Director will manage renewals and sales processes for mid-market clients, engage with customers to identify needs, and drive strategies for revenue growth. Responsibilities include building relationships, demonstrating product value, and collaborating with cross-functional teams to achieve sales targets.