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Lead Salesforce Sales Cloud implementations from discovery and requirements through architecture, configuration, development, QA, deployment, and launch. Own solution design, advise clients, support presales and demos, apply lifecycle and governance best practices, collaborate with AI and Salesforce teams, and mentor junior consultants. The role also contributes to thought leadership and stays current with Salesforce platform releases and features.

Designs and delivers Amazon Connect and Salesforce contact center solutions for enterprise customers. Responsibilities include customer discovery, technology assessments, ROI development, cloud architecture, contact flow design, integrations, project oversight, technical team mentoring, stakeholder communication, training, and executive strategy discussions. The role requires advanced AWS knowledge, contact center architecture expertise, scripting, API integration, Salesforce familiarity, troubleshooting, and relevant AWS and Salesforce certifications.

Lead Salesforce Sales Cloud implementations from discovery and requirements through architecture, configuration, development, QA, deployment, and launch. Own solution design, guide development teams, advise customers, support presales activities, and partner with Salesforce and AI teams on innovative solutions. Configure scalable Salesforce solutions using Process Builder and Visual Flows, apply release and deployment governance, mentor junior team members, contribute thought leadership, and maintain expertise in new Salesforce features.

Owns end-to-end technical architecture for Salesforce Data 360 and Agentforce solutions. Designs scalable data models, ingestion and identity-resolution strategies, real-time activation, RAG and generative AI solutions, integrations with MuleSoft and enterprise data platforms, and CI/CD practices. Collaborates with customers and delivery teams throughout the project lifecycle, mentors technical staff, and ensures secure, governed, well-tested deployments.

Senior Salesforce Technical Architect to design reports/dashboards, translate business requirements, build Einstein Analytics dataflows/lenses, establish standards, and deliver end-to-end Salesforce implementations with integrations, CI/CD, and cloud platform best practices while collaborating with AI teams.

The Salesforce Project Manager will oversee projects involving Salesforce and Amazon Connect, ensuring successful implementation and fostering client relationships. Responsibilities include managing finances, scope, schedules, leading project meetings, coordinating testing, and facilitating user training while applying Agile methodologies.

The Sr. AWS Developer designs and implements AWS solutions for contact centers, leading projects, collaborating with architects, and ensuring best practices.

As an AWS Technical Architect, you will ensure customer success with Amazon Connect solutions, conduct technology assessments, educate clients on AWS, and manage technical teams. You'll translate customer needs into effective designs, oversee project deliverables, and provide training while driving best practices in contact center design.

The Engagement Manager leads customer relationships and project delivery for Salesforce and AWS solutions, ensuring quality delivery and client satisfaction. Responsibilities include managing project teams, participating in sales cycles, driving innovation, and overseeing complex engagements.

The Experience Architect focuses on building Agentforce-powered experiences, driving solution architecture, and executing strategies for generative AI technologies in a customer-facing role.