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Greet customers, support Sales & Operations Advisors through the purchase journey, follow up leads and schedule appointments, assist with test drives and vehicle presentations, process paperwork, maintain showroom and inventory presentation, use internal systems, and cross-train across dealership functions to support operations and team goals.

Greet and assist customers through the vehicle purchase process, support sales advisors with presentations, test drives and follow-up, process paperwork, maintain showroom and inventory presentation, use internal systems, and be cross-trained to support daily dealership operations and team goals.

Greet and support customers through the vehicle purchase process, assist sales team with presentations, test drives and follow-up, process paperwork, maintain showroom and inventory presentation, use internal systems, and be cross-trained across dealership functions to support daily operations and customer experience.

The Operations Manager oversees the Reconditioning Center, managing team performance, workflow, and ensuring quality of vehicles. Responsibilities include team recruitment, performance evaluations, and achieving operational goals in coordination with regional management.

Prepare and process payroll for multiple companies and states using Workday Payroll. Run reports, audit employee data, resolve pay/time/tax issues, calculate retro pay, process manual checks, respond to help-desk tickets, and mentor team members.

Handle customer inquiries and complaints across channels, investigate issues with internal teams, provide empathetic single-point resolution, manage cases to completion, meet performance SLAs, identify trends, and assist with training and legal settlement support.

Review and verify dealer-submitted loan packages against underwriting policies, detect potential fraud, resolve outstanding items with dealer partners, document escalations and notes, and collaborate with internal teams to ensure contracts meet funding requirements.

The Sales and Operations Advisor drives customer engagement, manages the full sales cycle, and supports dealership operations for high-quality customer experiences.

Engage customers to understand needs, manage the full sales cycle, convert appointments into purchases, perform dealership operational tasks (opening/closing, cash handling, inventory, documentation), maintain compliance, train new hires, and progress through certification levels to assume greater sales and operational responsibility.

Greet and support customers through the vehicle purchase process, assist sales advisors with presentations and test drives, follow up on leads, schedule appointments, process paperwork, maintain showroom and inventory presentation, use internal systems, and cross-train across dealership functions to support daily operations and team goals.