Top Tech Jobs & Startup Jobs

Own end-to-end deployment of Gainsight’s Atlas AI service for strategic customers, including discovery, technical implementation, integrations, ROI modeling, renewals, and outcome reviews. Coordinate across engineering, support, services, and customer teams to resolve blockers, prioritize deployment roadmaps, and improve the core product. Build business cases, guide go/no-go decisions, document implementation learnings, and shape product strategy using field evidence.

Accounting Manager supporting monthly close, journal entries, reconciliations, banking operations, multi-entity consolidations, financial reporting, audit requests, and accounting process improvements. The role requires strong US GAAP knowledge, hands-on NetSuite and online banking experience, advanced Excel skills, and effective collaboration with auditors and global teams. This is a remote USA position with occasional travel.

Own end-to-end renewal diagnostics, including executive interviews, data analysis, maturity scoring, operating-model design, business-case development, pricing inputs, and commercial negotiation support. Translate findings into AI-human responsibility models, contract-ready designs, and delivery handoff packages. Partner with Sales, Finance, Deal Desk, Solutions Architecture, Data Analysis, and Delivery teams. Revalidate designs during implementation ramp and assess partnership value against agreed baselines.

Lead complex, multi-workstream SaaS implementations from contract to validated outcomes. Own scope, timelines, budget, risk, and governance; align executives; coordinate Solution Architecture, Product, and Engineering; develop reusable playbooks; mentor TPMs; and ensure technically sound integrations without serving as the primary engineer.

Own product marketing for Atlas, an AI-native services offering, including positioning, messaging, category creation, buyer research, go-to-market strategy, pricing and packaging input, sales enablement, demand generation, and executive influence. Build the marketing playbook from zero, translate market insights into product direction, and develop AI-native workflows for the PMM team. The role requires exceptional writing, AI product fluency, ambiguity tolerance, and 0-to-1 launch experience.

Leads product marketing strategy for Gainsight’s Customer Success and Staircase products, including positioning, messaging, competitive strategy, packaging, and end-to-end go-to-market launches. Develops customer, market, and competitive insights; enables Sales and Success teams; supports executive narratives, analyst engagements, and external events. The role also advances AI-native marketing processes and collaborates cross-functionally with Product, Sales, Enablement, Design, Operations, and demand generation teams.

Support the CEO by managing complex calendars, priorities, travel, expenses, meetings, logistics, materials, and follow-ups. Build trusted relationships with executives, board members, customers, partners, and stakeholders. Improve administrative processes through AI and emerging technology, while exercising discretion with confidential information in a fast-paced global environment.

Leads the Office of the Chief Security Officer by supporting enterprise sales and customer security engagements, communicating Gainsight’s security posture to executives, defining business success criteria, influencing product roadmap priorities, and building a high-performing security strategist team. The role partners closely with GTM, Customer Service, Engineering, and Security in a remote, cloud-first environment.