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Leads enterprise technology strategy and pre-sales services engagements for executive clients. Develops transformation roadmaps, conducts technology visioning workshops, advises on multi-practice solutions, publishes thought leadership, builds reusable intellectual property, models financial impact, and guides solution scaling. The role requires broad expertise across cloud, applications, data, security, infrastructure, DevOps, SaaS, and AI/ML, with responsibility for influencing senior stakeholders and aligning technology investments to business outcomes.

Design Salesforce-based enterprise tools that help salespeople manage accounts, configure and price solutions, create quotes, and advance opportunities. Own the design process from discovery through launch, applying interaction, visual, content, information architecture, and accessibility expertise. Collaborate with research, product management, engineering, and developers to balance user, business, and technical needs. Use research, analytics, and feedback to improve workflows and contribute to the broader design practice.

Design and improve Salesforce-based enterprise tools for salespeople, including account management, solution configuration, pricing, quoting, and opportunity workflows. Own product design from discovery through launch, partnering with research, product management, engineering, and developers. Apply interaction, visual, content, information architecture, and accessibility principles within platform constraints. Use research, analytics, and feedback to improve experiences, navigate ambiguity, influence product decisions, and contribute to the broader design practice.

Supports professional services engagements from consultation and solution design through implementation and support. Partners with clients, sales, presales, delivery, and project teams to align services with business needs, coordinate resources, manage scope and timelines, track delivery and financial KPIs, identify risks, and support client satisfaction and services expansion.

Supports technology professional services engagements from solution alignment through delivery and support. Coordinates clients, sales, presales, project managers, and delivery teams; assists with scope, schedules, resourcing, risk mitigation, financial tracking, KPIs, and client reviews. Helps ensure engagements meet timeline, quality, scope, satisfaction, and financial objectives while identifying expansion opportunities and standardizing service practices.

Serves as a liaison among CDW, university IT and administration, and technology partners. Builds campus customer relationships, researches technology trends, identifies strategic opportunities, and educates university stakeholders about CDW’s value. The intern works independently on campus for 15–25 hours weekly, receives paid training and mentorship, and gains customer-facing experience while balancing academic responsibilities.

Provides senior operational support for enterprise Windows environments in a managed-services setting. Responsibilities include administering Windows Server, Active Directory, Group Policy, DNS, DHCP, certificates, virtualization, patching, monitoring, incident resolution, ticket management, PowerShell automation, change management, documentation, customer communication, cross-team collaboration, mentoring, and on-call support.

Leads enterprise technology consulting and multi-practice architectural engagements across AI, cloud, infrastructure, security, applications, and data. Advises executives, develops digital transformation roadmaps, creates high-level architectures, business cases, proposals, and ROI models, and aligns sales, delivery, operations, and partner teams. Drives strategic services engagement growth, standardizes solution approaches, guides partner selection, and supports scaling new offerings.

Design and improve Salesforce-based enterprise tools that help salespeople manage accounts, configure and price solutions, create quotes, and advance opportunities. Own the design process from discovery through launch, using research, analytics, interaction and visual design, information architecture, accessibility, and prototyping. Collaborate with Research, Product Management, Engineering, and developers to navigate platform constraints, influence product decisions, support implementation, and improve seller and business outcomes.

Design Salesforce-based enterprise tools for salespeople, including account management, solution configuration, pricing, quoting, and opportunity workflows. Lead product design from discovery through launch, partnering with UX Research, Product Management, Engineering, and developers. Apply interaction, visual, content, information architecture, and accessibility principles within platform constraints. Use research, analytics, and feedback to improve experiences, communicate design rationale, support implementation, and contribute to the broader design practice.