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The Operations Analyst will perform technical tasks related to the operation and monitoring of assigned technologies for managed services. Responsibilities include providing tier-1 support, analyzing incidents, ensuring service delivery within defined SLAs, and collaborating with teams for continuous improvement.

The Federal Account Manager role focuses on building and managing relationships with clients in the Missile Defense Agency, executing both transactional and strategic initiatives to expand Sirius Federal's market presence, and achieving sales quotas through consultative selling techniques. The position involves identifying business issues, managing sales pipeline activities, and collaborating with engineering teams to offer tailored IT solutions.

The Field System Administrator II position involves supporting Print devices and Video Teleconferencing equipment in an enterprise environment, handling installations, configurations, testing, troubleshooting, and repairs. The role includes managing service tickets, leading specialized projects, liaising with clients and vendors, and ensuring SLA compliance while maintaining customer and vendor relationships.