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The role involves defining AI solution strategy and roadmaps, engaging with clients, conducting market research, and collaborating with engineering teams. Key responsibilities include managing solution roadmaps, competitive analysis, and developing go-to-market plans.

Provide application-level technical support for Netsmart software, troubleshoot and resolve client issues, document solutions, escalate complex problems to R&D/IT, and collaborate with cross-functional teams to ensure a seamless user experience.

The Solution Architect role involves designing and implementing solutions in healthcare, managing client engagements, and guiding system upgrades while ensuring high-quality delivery and strong client relationships.

The Principal Architect will lead the architectural vision for Netsmart's platforms, drive cloud technology adoption, promote AI/ML integration, and support teams with technical guidance and mentorship.

Lead the design and execution of complex business programs, ensuring performance improvement and stakeholder satisfaction through effective management and communication.

The Software Architect leads the design and delivery of complex solution architectures, guides technical teams, and engages stakeholders to ensure quality outcomes.

Define and document solution vision, prioritize features and write requirements/user stories for healthcare software. Conduct stakeholder and market research, manage roadmaps with engineering, and collaborate with support, sales, and marketing to enable go-to-market and measure solution performance.

Lead the delivery of AI-enabled engineering solutions, ensuring quality and performance while leading teams and establishing standards for Netsmart's healthcare technology platform.

The Business Development Representative identifies qualified leads, sets up meetings for account executives, and manages outreach to potential clients via various channels.

Provide high-level administrative and operational support to senior and Cabinet executives: manage complex calendars, draft executive communications, coordinate travel and meetings, act as liaison across teams and external partners, protect confidential information, and improve executive operations and processes to optimize leaders' focus on strategic priorities.