The Amazon Connect Practice Leader will grow and develop the Amazon Connect practice at Eventus, lead a team of consultants, execute strategic initiatives, and ensure excellent client experiences. Key responsibilities include driving innovation, fostering partnerships, and establishing best practices in cloud contact center solutions.

The Software Engineer will develop and design products and features for the Cloud Contact Center, focusing on NICE Cxone technology. Responsibilities include unit testing, code reviews, mentoring, and working with project managers and other engineers within production environments.