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The VP of FP&A and Business Operations leads financial planning, sales operations, and revenue governance, ensuring alignment across the organization to drive efficiency and support growth strategies.

Lead go-to-market strategy for Forrester's technology audience: conduct market and buyer research, define opportunities, develop positioning and messaging, run launches, create buyer personas and journeys, enable sales and customer success with content and case studies, and collaborate cross-functionally to drive adoption, retention, upsell, and demand.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.

Manage and grow enterprise Forrester accounts by building executive relationships, identifying opportunities, meeting quota through consultative sales, forecasting accurately, and coordinating cross-functional solutions to increase contract value and retention.

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.

Manage general ledger and month/quarter-end close processes per US GAAP; prepare financial statements, management reports, SEC filings and audit support; ensure SOX compliance; oversee AP/expenses, equity accounting, process improvements, and hire/train/supervise accounting staff.

The Sales Enablement Manager supports sales enablement programs, designs onboarding experiences, conducts coaching sessions, and measures program effectiveness to improve sales productivity.