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Drive enterprise account growth with Fortune-class clients by building C-level relationships, uncovering business initiatives, developing account penetration strategies, meeting quota and forecast goals, and collaborating with analysts to deliver consultative solutions that increase contract value and retention.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.

Analyze pricing and business metrics, produce reports and dashboards, support deal-level pricing analysis, maintain CPQ product/pricing master data, manage release cycles, and run UAT for pricing changes in Salesforce to optimize pricing and support sales/product leaders.