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Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

Serve as a subject-matter expert for Rightway's Navigation and Unity solutions during client engagements. Support RFPs, pitches, demos, workshops, and enablement; translate client needs into actionable solutions; collaborate across product, delivery, marketing, and sales to drive implementation, optimization, and commercial outcomes.

Manage daily accounting operations (AP, AR, cash, payroll), prepare journal entries and reconciliations, support month-end and year-end close, assist with financial statements, audit preparation, sales/use tax filings, and cross-functional projects to improve processes and reporting.

Lead design and productionalization of AI-driven features for care navigation and PBM. Rapidly prototype and ship full-stack solutions using Node.js, React, TypeScript, Ruby, GraphQL, and Postgres. Architect scalable, secure systems for sensitive healthcare data, set AI integration standards, drive technical decisions, and mentor engineers to ensure production-quality implementations.