Top Tech Jobs & Startup Jobs

Designs data infrastructure, pipelines, transformation tools, and automated evaluation systems for agentic AI workflows. Defines metrics, ground truth standards, quality gates, dashboards, and reproducible evaluation datasets. Partners with product, engineering, and data science teams to improve AI systems, ensure data quality and reliability, establish scalable architecture, and mentor junior engineers.

Build and own distributed runtime infrastructure for Moveworks AI agents. Responsibilities include agent orchestration, distributed session management, event-driven messaging, asynchronous concurrency, observability, caching, and state layers. The role requires designing scalable backend systems using Python or Go, DynamoDB, Redis, SQS, Kafka, gRPC, OpenTelemetry, and related technologies.

Lead end-to-end product design for ServiceNow’s AI Control Tower, simplifying enterprise AI governance across discovery, monitoring, measurement, security, compliance, and workflows. Partner with Product, Engineering, Research, and Design leadership to shape product vision and platform strategy, establish design frameworks, deliver customer-centered experiences, influence execution, and mentor designers. The role requires strong human-centered design, research, product lifecycle, and cross-functional collaboration expertise.

Leads Customer Excellence Group operations across the Americas, owning strategy, annual planning, performance management, forecasting, capacity planning, and executive operating cadences. Partners with Finance, Sales, HR, and senior leadership to drive customer success, resource allocation, transformation, and cross-functional execution. Builds and develops the operations team, standardizes reporting and accountability, and supports high-priority initiatives across a complex, geographically distributed organization.

Leads and manages the DevOps/DevSecOps team responsible for scalable AI cloud infrastructure, developer platforms, CI/CD, release engineering, infrastructure-as-code, GitOps, security automation, observability, and incident management. Defines the team’s strategy and multi-quarter roadmap, mentors engineers, manages cross-functional projects and dependencies, supports compliance audits, and partners with security and infrastructure leaders to improve reliability, developer experience, and operational excellence.

Build and deploy production-grade GenAI and machine learning systems for strategic enterprise customers. Responsibilities include discovering AI use cases, designing RAG pipelines and agentic workflows, developing full-stack solutions, evaluating and monitoring models, hardening prototypes into reliable services, and translating customer needs into scalable software. The role also contributes reusable libraries, internal tooling, shared SDKs, and platform capabilities while leading implementation across business and engineering stakeholders.

Build an agent evaluation platform for multi-step AI workflows. Responsibilities include orchestrating large-scale evaluations, scheduling and retries, OpenTelemetry-based agent tracing, trajectory observability, stateful enterprise-system simulations, user simulators, contract-testing mocks, and reproducible sandbox environments. The role develops calibrated evaluation signals that can support agent optimization and training, while operating reliable, high-concurrency backend infrastructure.

Leads the design, automation, and continuous improvement of Ethics & Compliance processes, especially ABAC and Export Compliance. Translates regulatory and business requirements into scalable ServiceNow and AI-enabled workflows, develops multi-year roadmaps, coordinates cross-functional stakeholders, and manages initiatives from concept through deployment. The role also monitors process effectiveness, drives adoption, and communicates program status and recommendations to leadership.

Advise enterprise customers on identity security, IAM, IGA, privileged access, cyber risk, and AI-driven security transformation. Lead technical discovery, architecture workshops, executive presentations, demonstrations, and proof-of-value engagements. Translate complex security requirements into solution strategies and business outcomes, support strategic enterprise sales, mentor solution consultants, develop reusable architectures, and influence product and engineering direction. Serve as a trusted advisor to CISOs, CIOs, identity leaders, and enterprise architects.

Lead product marketing for ServiceNow’s CRM portfolio by developing positioning, messaging, competitive intelligence, sales enablement, content, and go-to-market activation programs. Partner with Sales, Product, Demand Generation, and Field Marketing to execute launches, equip sellers, improve field adoption, and drive measurable outcomes such as pipeline and win rates. The role requires strong communication, enterprise sales collaboration, stakeholder management, and the ability to operate effectively amid ambiguity.