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The role involves negotiating renewal contracts, managing customer relationships, monitoring account health, and ensuring customer satisfaction and retention.

Ensure quality of AI-powered search and workflow features, maintain test frameworks, design testing strategies, and report metrics.

The role involves guiding sales through technical consulting, product demonstrations, and developing solutions while achieving sales goals. Responsibilities include supporting sales teams, answering technical questions, and leading workshops.

The Cloud Migration Manager facilitates customer migrations by tracking requests, managing teams, ensuring timelines, and building customer confidence while identifying opportunities for automation.

Manage renewal contracts, negotiate terms, assess customer needs, monitor health metrics, collaborate with teams, and drive customer engagement and retention.

The Renewal Account Manager is responsible for negotiating renewal contracts, managing customer relationships, identifying risks, and facilitating contract finalization within a SaaS framework, specifically targeting federal clients.

The Senior Manager, Expert Services oversees project delivery and team management within the Customer Engagement team, ensuring quality implementation and customer satisfaction while managing revenue and operational efficiencies.

The role involves engaging with customers to provide data-driven solutions, focusing on ServiceNow's Workflow Data Fabric and integrating AI technologies to enhance data management processes.

The role involves driving growth for Customer Workflows solutions within the Midwest State and Local Government sector, supporting sales strategies, collaborating with sales teams, and coaching accounts through digital transformations.

The role involves shaping AI strategies for Sales and Marketing, conducting analyses, and developing executive presentations while managing multiple priorities.