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The Supportability and Release Readiness Manager will analyze support case data, identify documentation gaps, automate processes, and collaborate with cross-functional teams to enhance customer support and product improvements. This role involves managing supportability initiatives, developing reports, and driving continuous improvement to improve customer experience and reduce support case resolution times.

In this role, you will build scalable and reusable code, collaborate with product owners, and contribute to product design and implementation. Additionally, you will mentor colleagues and promote knowledge sharing while managing various technical projects.