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In this role, you will generate new business sales revenue through a SaaS license model, focusing on account and territory planning, developing C-suite relationships, advising clients on IT solutions, and leading a cross-functional team.
Lead the product strategy and execution for user profiling and personalization, engaging with stakeholders, defining requirements, analyzing data for improvements, and driving feature adoption in a transformative IT environment.
The Senior Process Engineer will lead Team Excellence initiatives and Operational Process Improvement projects, focusing on enhancing productivity and delivery processes for Global Cloud Operations. Responsibilities include analyzing data to identify wastes, coordinating cross-functional project schedules, and ensuring alignment with strategic goals.
The Senior Principal Outbound Product Manager will develop high-quality enablement content showcasing product innovations focused on workflows for service teams, influence product strategy, and ensure alignment with customer needs by collaborating with various teams and industry partners.
As an Advisory Solution Consultant, you will provide pre-sales support and technical advice to Enterprise Insurance customers. Your role involves qualifying opportunities, demonstrating the value of ServiceNow solutions, and collaborating with various teams to deliver tailored solutions, focusing on driving sales and client satisfaction.
The Senior Technical Support Engineer is responsible for guiding customers through critical technical issues with the ServiceNow platform. This includes troubleshooting unexpected behaviors, answering technical inquiries, and utilizing various communication methods to provide support. The role requires strong problem-solving skills, empathy, and collaboration with other teams for complex cases, while also contributing to process improvements based on customer feedback.
As a Technical Accelerator Consultant, you will facilitate the digital transformation for customers by delivering ServiceNow's technical accelerators. This involves presenting offerings, preparing deliverable documents, guiding best practices, and mentoring junior team members. You will also work closely with customers to understand their business needs and enhance the adoption of ServiceNow products.
The role involves providing technical leadership as a Solution Consultant to align customer objectives with ServiceNow's solutions. Responsibilities include evaluating customer requirements, conducting solution demonstrations, building relationships, and collaborating with stakeholders to enhance service offerings.
The Principal Technical Consultant will serve as a functional and technical expert for customer engagements, focusing on configuring the ServiceNow IRM products, leading design workshops, advising customers on best practices, and ensuring successful technical delivery of projects.
As the Customer and Industry Workflow Strategic Operation Manager, you'll advise BU leadership, support strategic initiatives, conduct analyses, improve operational efficiency, and help manage business planning and reviews.
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