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The Head of Retail & Hospitality GTM drives strategies and sales for ServiceNow’s retail solutions in the Americas, focusing on building relationships with key clients and partners, developing strategic opportunities, and enhancing market alignment in the retail and hospitality sectors.

The Principal Software Engineer will lead the architecture and development of user experience frameworks, integrating AI technologies, mentoring engineers, and collaborating across teams.

Responsible for the go-to-market strategy for the Technology Provider industry, creating content, messaging, and sales enablement materials while driving revenue growth and managing campaigns.

The Senior PMM will shape the database and analytics portfolio, drive go-to-market strategies, and build partnerships to enhance market adoption.

The Head of Retail & Hospitality GTM is responsible for developing and executing strategies to enhance market positioning, drive revenue growth, and nurture relationships in the retail and hospitality sectors across the Americas.

Lead customer implementations of ITSM products, driving value realization and renewal success while collaborating closely with product and cross-functional teams.

The Site Lead oversees the management and operations of the West Palm Beach office, ensuring safety, efficiency, and a positive workplace environment. Responsibilities include facilities management, vendor relationships, budgeting, and compliance with safety regulations while enhancing employee engagement and experience.

The Senior Product Success Manager will lead ITSM projects, enhance customer experiences, manage escalations, and collaborate with product teams for successful implementations and renewals.

This role involves designing and implementing a cloud development platform for analytics, focusing on notebook-based workflows, cloud infrastructure, and integrating AI capabilities.

The Sr. Business Process Consultant focuses on ITSM workflows, guiding federal customers in implementing and optimizing ServiceNow solutions to enhance business outcomes.