Top Tech Jobs & Startup Jobs

Serves as a cross-functional, business-facing technology problem solver. Analyzes workflows across physical-product operations and corporate departments, identifies process and system improvements, configures tools, designs AI-assisted automations, trains teams, documents solutions, and tracks adoption. The role translates business needs into practical solutions, scopes engineering work when needed, and helps departments independently manage improved processes.

Manage hard goods product development from allocation through ordering, including briefs, timelines, vendor communication, development tracking, quality standards, approvals, and sample handoffs. Collaborate with buyers, creative, sourcing, marketing, fulfillment, and customer experience teams to maintain accurate product information and execute merchandise strategies. Identify category opportunities, resolve development issues, improve processes, and support special projects.

Leads Studio McGee’s influencer and creator marketing program across organic, gifting, affiliate, and paid partnerships. Responsibilities include identifying and managing creators, negotiating partnerships, overseeing gifting and affiliate commerce, securing content rights, supporting retail activations, and measuring campaign performance. The role develops scalable creator content for paid media, email, social, product pages, and other channels while optimizing investment based on brand and commercial results.

Handles complex customer escalations across communication channels, maintains high-volume support quality, supports team leadership and process improvements, contributes to QA audits and coaching, maintains SOPs and training materials, and identifies recurring customer issues and workflow improvements. The role also provides Senior Team Lead backup and requires availability during major promotional periods and holidays.

Leads paid media, affiliate marketing, SEO, SEM, and direct mail performance across channels. Manages agencies, budgets, campaign strategy, testing, attribution, reporting, and optimization using metrics such as CPA, ROAS, LTV, and conversion rates. Partners with creative, brand, finance, web operations, lifecycle, product, and social teams to drive growth, improve ROI, coordinate full-funnel marketing, and establish scalable processes.