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Own and administer Relay’s Cortex XDR environment, including detection tuning, threat hunting, incident response, and endpoint coverage. Manage the Unit 42 SOC relationship, coordinate escalations, and serve as the security expert for Check Point Harmony, Google Workspace, Okta, and JumpCloud. Partner with departments on remediation, correlate security signals, report posture and threats, automate workflows, and support compliance and security awareness programs.

The Sales Development Representative will generate sales prospects, execute outreach campaigns, and support the sales team in a tech-driven environment.

The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.

The Forward Deployed Engineer engages directly with manufacturers to deploy AI-driven solutions, managing pre-sales and implementation cycles while integrating with production systems and supporting technical leadership.

Lead a team of 7–10 Customer Success Managers to drive retention and expansion for mid-market and enterprise accounts. Set account strategy, refine playbooks, own segment lifecycle outcomes, diagnose recurring performance patterns, partner cross-functionally, manage escalations, and develop reps to operate with autonomy. Translate field insight into product and GTM recommendations; travel approximately 25%.

As a Customer Success Manager at Relay, you will manage hospitality accounts, drive revenue growth, and ensure customer satisfaction through strategic partnerships and value realization.

The Account Based Marketing Manager will lead and scale the ABM program, create playbooks, align with sales, execute campaigns, analyze data for optimization, and promote customer successes.

Responsible for daily cash management, bank reconciliations, month-end close, journal entries, and balance sheet maintenance in accordance with US GAAP. Administers corporate T&E and card programs (Navan, Brex), partners with People Services on payroll data in NetSuite, and collaborates with FP&A and billing to ensure accurate expense allocation and cash visibility. Supports audits and drives systems/process improvements, integrations, and adoption of automation tools.

Manage a portfolio of mid-market and enterprise multi-site accounts in specialty industries, driving retention and expansion through strategic account mapping, cross-functional advocacy, data-driven health monitoring, and partnerships with Sales, Product, Support, and Billing to realize customer value and grow ARR.

Lead Relay's multi-year revenue modeling and GTM strategy, evaluate and optimize sales and marketing resource allocation, co-design pricing/packaging and monetization, and build a strategic revenue team that influences cross-functional GTM decisions.