Top Tech Jobs & Startup Jobs

Provide technical product support to B2B customers through chat, email, phone, and support tools. Responsibilities include answering how-to questions, troubleshooting issues, delivering human-first service, developing expertise in Podium products and customer use cases, improving customer value and satisfaction, and collaborating with internal teams. The role requires managing multiple support systems, resolving issues accurately and promptly, and maintaining a positive customer experience in a fast-paced environment.

Own full-cycle recruiting and hiring strategy for diverse corporate teams, partnering with senior leaders to fill roles across Customer Success, Finance, Marketing, G&A, and Sales. Source and qualify candidates, track recruiting metrics, improve scalable hiring processes, and deliver a strong candidate experience through cross-functional collaboration.

Full-cycle recruiter partnering with senior leaders to develop and execute hiring strategies across business functions. Source diverse candidates, lead high-impact searches, track hiring metrics, improve recruiting processes, and collaborate with cross-functional teams to deliver a seamless candidate experience and close top talent.

Provides technical ownership for assigned products by troubleshooting bugs, creating and merging fixes, handling escalations, documenting solutions, and communicating customer feedback to Product and Engineering. The role serves as a technical voice of the customer, improves feedback loops and workflows, manages service-level expectations, and collaborates cross-functionally to resolve product issues and improve customer experience.

The VP of Sales will own and execute the SMB sales strategy, lead and mentor sales leaders and individual contributors, and scale a high-performing SaaS sales organization. Responsibilities include developing go-to-market plans, achieving revenue targets, coaching strategic selling, managing pipeline and forecasts, guiding complex negotiations, and partnering cross-functionally on growth initiatives, particularly within the Home Services vertical.

Partners with the EVP of Revenue to define go-to-market priorities, manage operating cadences, align Sales, Marketing, RevOps, Finance, and Product, and drive strategic initiatives. Tracks pipeline, conversion, quota attainment, and capacity signals; identifies risks and corrective actions; prepares board and QBR materials; facilitates leadership meetings; and ensures execution of high-impact revenue projects.

Manage initial implementation and onboarding of new customer accounts focused on AI agents. Coordinate integrations, configure AI agents, conduct full-team trainings, monitor adoption and health, resolve issues, manage escalations during first 30 days, and hand off to CSMs. Build and refine internal onboarding processes.

The Senior Full Stack Engineer will design and build features, influence technical direction, and mentor the team while collaborating with product and design.

As a Senior Full Stack Engineer, you'll create full-stack features, collaborate with teams, and mentor others while ensuring system performance and scalability.

The Onboarding Specialist is responsible for implementing and onboarding new customer accounts, managing account connections, conducting trainings, and resolving customer issues to ensure product adoption and satisfaction.