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The Product Support Manager will lead a team of Product Support Specialists, focusing on enhancing customer satisfaction and improving processes. Responsibilities include hiring, coaching, and addressing complex customer issues, while leveraging technical knowledge of Podium's products to drive team performance in a dynamic environment.

As a Pricing Strategy Manager, you will develop and implement pricing strategies to support company growth and profitability. This includes conducting market research, collaborating on new product pricing, optimizing pricing processes, and managing customer inquiries related to pricing and payments.

As a Data Operations Engineer at Podium, you'll manage data flow, optimize systems, and support engineering teams in using various data technologies, particularly Elasticsearch. You'll focus on performance tuning, automating infrastructure with Terraform and Ansible, and contributing to AI initiatives for local businesses. This role emphasizes collaboration and innovation in a fast-paced environment.

As a Sales Development Representative at Podium, you will prospect, educate, and qualify leads to create sales-ready opportunities. You will collaborate with sales reps to schedule prospect calls, meetings, and demos, and ensure accurate data is entered and maintained in CRM. The job requires strong communication skills and the ability to align Podium solutions with prospect business objectives.

As a Customer Success Manager I (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals.

Account Executive at Podium responsible for closing new business through relationship-based selling, achieving quotas, aligning solutions with prospect needs, managing objections, and staying informed about the industry. Requires demonstrated sales success, leadership, excellent communication, and organizational skills. Preferred 4-year degree in Business and 1+ year sales closing experience. Benefits include health coverage, 401k, maternity/paternity leave, and gym subsidies. Equal opportunity employer.

The Onboarding Manager at Podium is responsible for the initial implementation and onboarding of new customer accounts, coordinating account connections, conducting team trainings, resolving customer issues, and creating new processes internally. They are the primary contact for new customers during the first 30 days and ensure effective hand-off to Customer Success Managers.