Designs, configures, demonstrates, and supports waste management technology solutions for clients. Responsibilities include route optimization, GPS, analytics, reporting, system integrations, technical pre-sales, onboarding, training, documentation, and customer support. Collaborates with sales, product, and customers to tailor solutions and communicate feedback. Requires strong knowledge of waste collection operations, logistics technology, enterprise integrations, and data analytics, with client-site and industry-event travel as needed.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.