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Leads AI and transformation initiatives across global Marketing Operations, including predictive scoring models, agentic workflows, intelligent automation, governance, and responsible AI adoption. The role combines hands-on model and automation delivery with strategy, process redesign, change management, training, stakeholder engagement, and feature governance. It also manages a small team and partners with Data & AI, Campaign Operations, and Technology Strategy teams.

Own the enterprise pre-sales technical cycle for partners, MSPs, and customers, including discovery, demonstrations, architecture, proofs of concept, and implementation support. Build scalable technical assets, playbooks, labs, and processes while partnering with account executives, product, training, and customer success teams. Represent the company at customer engagements and industry events, support RFPs and RFIs, influence product direction, and help establish the enterprise solutions engineering function.

Leads architecture and technical direction for scalable, high-availability software services. Owns complex, multi-team initiatives, makes autonomous technical decisions, partners cross-functionally, mentors engineers, establishes standards, and advocates for quality. The role develops mission-critical systems supporting millions of endpoints and requires deep Java expertise, scalable system design, API development, relational databases, and strong testing practices.

Demonstrates NinjaOne’s platform to English- and Spanish-speaking LATAM prospects, manages early sales-cycle engagement, identifies customer needs, builds business cases, maintains CRM and revenue records, supports closing opportunities, and represents the company at trade events and client meetings.

Demo the NinjaOne platform to LATAM prospects, uncover customer needs, present tailored solutions, overcome objections, support sales cycles, build business cases, maintain CRM and revenue reports, and help close new business. The role requires professional fluency in English and Portuguese, consultative selling skills, technical presentation ability, and experience with Salesforce or a similar CRM. The position is hybrid in Tampa, Florida and is not eligible for visa sponsorship.

Provides technical pre-sales and post-sales support for NinjaOne customers in the LATAM region. Delivers product presentations, supports implementation, troubleshoots Windows environments, responds to tickets, partners with sales and account management, and collaborates with engineering and product teams to resolve issues. Requires English plus Spanish or Portuguese fluency and a hybrid schedule in Austin or Tampa.

Researches prospects, conducts cold-call, email, and social outreach, educates and qualifies leads, and schedules demos for Account Executives. Maintains accurate CRM records, tracks opportunities, meets call and quota targets, monitors market and competitive activity, and communicates the value of IT management software to prospects.

Build scalable, API-first platform capabilities through manifest-driven development. Develop Java and Kotlin backend services and Python workers for third-party integrations, collaborate across engineering teams, participate in architecture reviews, and troubleshoot production systems using logs, metrics, and traces. The role requires expertise in highly scalable systems, object-oriented design, REST services, relational databases, responsive messaging, caching, and software quality practices.

Leads and scales NinjaOne’s North American Channel Account Manager and Channel SDR teams. Owns channel revenue, pipeline, forecasting, partner business plans, co-selling, enablement, demand generation, and operational execution. Coaches team members, manages performance and escalations, develops partner relationships, identifies expansion opportunities, and provides partner insights to cross-functional leadership. The role is hybrid in Austin, Texas and requires strong channel sales expertise, operational judgment, and people leadership.

Drives new business, expansion, upsell, and cross-sell revenue across enterprise accounts in Michigan and Ohio. Owns the full sales cycle, including prospecting, discovery, demonstrations, negotiation, closing, territory planning, pipeline management, forecasting, and executive relationship development. Partners with channel partners, Marketing, SDRs, and internal teams to generate pipeline and exceed enterprise sales quotas while positioning NinjaOne’s IT operations platform for complex customer needs.