Owns requirements, systems integration, and verification and validation for warehouse robotics hardware, including autonomous drones, forklift vision systems, charging, and battery systems. Responsibilities include technology evaluation, test planning and execution, environmental and compliance testing, technical budgeting, hazard analysis, failure investigation, and production test strategy. The role is hands-on and requires building test rigs, analyzing data, integrating hardware with firmware and software, and delivering objective evidence for product release.

Own hardware readiness for customer deployments, including schedules, kits, parts, shipping, site prerequisites, installations, and go-lives. Manage tier-two hardware escalations, RMAs, failure-analysis coordination, BOM accuracy, configuration control, development builds, test assets, and technician schedules. Coordinate with engineering, Field Ops, Purchasing, suppliers, and customers while building scalable readiness, RMA, and documentation processes. The role is based remotely in the U.S. or onsite in Pittsburgh, with regular travel to Pittsburgh and active customer deployments.

Own UX for operator tablet apps and an AI-driven dashboard, conduct field research in customer warehouses, prototype rapidly in Figma and AI tools, ship v2 quickly, and define the product's long-term design vision while collaborating tightly with product and engineering.