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Coordinates affiliation agreements for education and school counseling practicum sites. Responsibilities include contacting affiliates, collecting documentation, routing agreements for signature, tracking statuses, maintaining records, coordinating renewals, addressing concerns, communicating with stakeholders, and improving processes. The role requires strong organization, communication, customer service, multitasking, confidentiality, and high-volume call handling skills, with no supervisory responsibilities.

Provides high-volume technical support to university students through phone, email, live chat, and social media. Troubleshoots online classroom access, browsers, and supported applications; documents resolutions; meets first-contact resolution and call-center performance targets; escalates complex or recurring issues; and collaborates with other departments. Requires strong communication, multitasking, customer service, problem-solving, and adaptability while working assigned evening, weekend, holiday, or alternate shifts in a virtual or call-center environment.

Supervise NOC staff and oversee monitoring, deployment, administration, maintenance, troubleshooting, and incident management for LAN and WAN infrastructure. Manage network changes, backups, disaster recovery, inventory, lifecycle planning, vendors, budgets, metrics, compliance, and process improvements. Lead staffing, training, performance development, and customer service while supporting shift, weekend, and holiday operations.

The Account Executive develops and manages a territory by promoting online academic programs, generating inquiries, building institutional partnerships, and conducting presentations, calls, and events. The role counsels prospective students and families through the admissions process, supports early student success, and works independently toward ambitious targets. Extensive travel, occasional evening or weekend events, strong communication, coaching, time management, and relationship-building skills are required.

The Senior HRIS Analyst configures and optimizes Workday HCM, supports Compensation, Absence, Timekeeping, Talent, and Benefits modules, and manages integrations, reporting, upgrades, testing, and system enhancements. The role analyzes and improves HR processes, maintains data integrity, resolves helpdesk tickets, documents requirements, and serves as a Workday subject matter expert. Responsibilities include leading technical projects, partnering with HR and IT stakeholders, and optimizing Time Tracking, Absence, Integrations, and Security capabilities.

Manage the Newburgh territory to generate inquiries and enrollments for online programs through outreach, events, presentations, and partner relationships. Provide consultative counseling to prospective students, execute territory plans, travel frequently within the territory, and meet ambitious enrollment targets while maintaining accurate records.

Drive territory-based enrollment by building partnerships, generating inquiries, presenting program information, and counseling prospective online students through the admissions process. Manage events, outreach, and follow-up via phone, email, and in-person meetings while meeting ambitious recruitment targets and traveling within the assigned territory.

Manage the Macon, GA territory to drive awareness and inquiry generation for GCU online programs through events, presentations, partner development, outreach, and counseling prospective students. Achieve targets, support applicants through enrollment, use digital tools/CRM, and travel frequently within the territory.

Manage a Rochester territory to drive inquiry generation and enrollments for online programs. Build partnerships, deliver presentations and counseling, execute event plans, and support prospective students through the admissions process while meeting ambitious remote sales targets.

Manage a Florida territory to drive online program awareness and enrollment through outreach, events, partner relationships, presentations, and individualized counseling. Meet ambitious targets, travel within the territory (including evenings/weekends), use digital tools to track inquiries, and support students from application through early course completion.