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Provide first-level phone support for customers in rental vehicles: answer and prioritize calls, troubleshoot remotely, coordinate vendors and services, document interactions, maintain files and a tidy work area, and collaborate with team members to resolve issues.

Provide first-level phone support to rental vehicle customers: answer and prioritize calls, troubleshoot remotely, coordinate vendors/services, document interactions, maintain rental records and vehicle knowledge.

Provide first-level phone support for customers traveling in rental vehicles: answer and prioritize calls, troubleshoot remotely, document calls and authorizations, coordinate with vendors and service providers, maintain vehicle and rental agreement records, and support team completion of tasks in a call-center environment.

Sell retired rental fleet vehicles to meet location sales goals. Qualify and follow up leads, demonstrate/test-drive vehicles, prepare sales paperwork, present financing/options, inspect trade-ins, schedule deliveries, maintain sales area and vehicle condition, protect customer data, and provide post-delivery follow-up and customer training.