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Manages strategic customer accounts to achieve revenue, margin, growth, and profitability goals. Builds customer, supplier, and internal relationships; identifies business needs; develops value-driven sales strategies and account plans; conducts business reviews; monitors pipelines and performance metrics; leads negotiations; and aligns company services and supplier partnerships to expand customer opportunities and market position.

Owns the strategy and commercial performance of a North American product segment, including product portfolio lifecycle management, supplier relationships, pricing, inventory health, sales and margin growth, market share, marketing coordination, e-commerce planning, product administration, and customer issue resolution.

Designs and assures secure cloud architectures across Azure and other platforms. Provides guidance on landing zones, identity, network segmentation, monitoring, logging, data protection, DevSecOps, and application security. Conducts architecture reviews, threat modeling, risk assessments, and remediation planning while maintaining security standards and reference architectures. Advises technical and business stakeholders, documents architecture decisions, and supports risk-informed cloud adoption.

Supports and improves enterprise ERP systems by analyzing business processes, gathering and documenting functional requirements, coordinating system design, testing enhancements, and supporting change management. The role focuses on SAP MM, procurement, materials management, vendor management, data integrity, automation, and cross-functional problem solving. It also identifies opportunities to use AI and intelligent business process management to improve operational efficiency and scalability.

Owns process documentation, SOPs, process mapping, customer playbooks, and continuous improvement initiatives. Analyzes operational, quality, and financial data to identify root causes, develop performance metrics, evaluate process effectiveness, and recommend sustainable improvements. Leads cross-functional teams, conducts cost-benefit analyses, facilitates training and presentations, and applies Lean or Six Sigma methods to improve productivity, quality, safety, decision-making, and cost efficiency.

Manages strategic customer accounts to achieve revenue, margin, and profitability goals. Builds relationships with customers and suppliers, identifies business needs, develops joint execution plans, conducts business reviews, monitors pipelines and performance metrics, and aligns technology solutions and partner programs to drive growth. Leads customer planning, negotiations, opportunity prioritization, and account strategy while serving as the primary customer contact.

Sells products, services, and solutions to new and existing customers through inbound and outbound communications. Manages customer relationships, responds to inquiries, prepares quotes and pricing, coordinates inventory and delivery requirements, follows sales activities through fulfillment, and collaborates with product, materials, field sales, and supplier teams to grow revenue and margins.

Develop and implement pricing strategies and models based on market and competitive analysis. Partner with sales, marketing and finance to set pricing programs, verify ERP pricing, maintain pricing databases, project revenue impact of pricing changes, and report program results to account managers.

Sell products and solutions to new and existing customers via inbound/outbound communications; manage accounts, respond to inquiries, produce accurate quotes/pricing, coordinate orders and inventory using ERP/quoting tools, collaborate with internal teams, and meet sales and revenue targets.

Identify business opportunities in IP&E power supply, develop relationships with customers, and provide technical power solutions to support revenue growth.