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This role involves leading a software engineering team, driving technical direction, mentoring engineers, and overseeing web application development.

The Jury Consultant will perform tasks related to jury consulting, including research, jury selection, and client engagement, while leading projects from intake to delivery.

Senior Jury Consultant responsible for jury related litigation consulting including managing client communication, conducting research, moderating focus groups, and providing strategic recommendations.

Manage legal billing process: prepare, review, and submit invoices per client guidelines; use e-billing platforms; resolve discrepancies and client inquiries; ensure compliance and accurate invoicing.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Provide real-time technical support for Maggie to court reporters: triage and resolve product, hardware, network, and audio issues; file reproducible bug reports; update knowledge base; take on-call shifts for P0 emergencies; build East Coast hardware kits; coordinate with IT and engineering teams.

The Records Production Coordinator will assist in obtaining medical and business records, perform clerical duties, and maintain file updates for legal clients.

The Records Case Opening Coordinator will review and add client orders, prepare court subpoenas, answer client inquiries, and assist with problem-solving requirements.

The Senior Accountant manages accounting operations, financial reporting, account reconciliations, revenue recognition, and supports compliance with standards while providing analysis to management.