Top Tech Jobs & Startup Jobs

Provide phone, email, and chat technical support for HealthStream products; troubleshoot and diagnose issues, document findings for development, participate in testing releases, collaborate cross-functionally, and recommend product improvements while maintaining security and excellent customer relationships.

Lead QA efforts across the software development lifecycle by designing and executing automated and performance tests, implementing QA strategies, mentoring team members, evaluating tools, enforcing policies, and collaborating with development to ensure software meets organizational and end-user requirements.