Own multiple SaaS client implementations from kickoff through launch and handoff to Customer Success. Responsibilities include requirements gathering, account and workflow configuration, client workshops, testing, training, troubleshooting, timeline and risk management, and cross-functional collaboration. The role also improves implementation processes, develops repeatable solutions, uses AI to increase efficiency, and ensures clients achieve successful adoption and time-to-value.

The Account Executive is responsible for the full sales cycle, including prospecting, consulting, and closing sales with organizations funding scholarships, while utilizing AI tools to enhance performance.