Top Tech Jobs & Startup Jobs

Provides advanced Tier 2 technical support across endpoints, operating systems, Microsoft 365, identity, networks, enterprise applications, and workplace technology. Supports executives and high-priority events, owns technical service domains, coordinates vendors and escalations, manages asset lifecycles, and leads medium-sized technology projects. Creates documentation, analyzes recurring incidents, improves processes, mentors engineers, participates in on-call coverage, and travels occasionally to support company locations.

Leads a software engineering organization responsible for delivery, quality, team growth, and technical execution. Manages engineers and QA professionals, partners with Product and Design on roadmaps, guides architecture, and promotes reliable, scalable cloud-native systems. Responsibilities include people leadership, hiring, coaching, delivery planning, risk management, Agile practices, observability, automated testing, and operational excellence across SaaS platforms and distributed systems.

Lead a team that drives onboarding, activation, adoption, and optimization of Clearinghouse solutions for enterprise healthcare clients. Ensure client outcomes, revenue realization, delivery predictability, and operational excellence while partnering cross-functionally and managing escalations and strategic relationships.

Provide advanced phone, email, and chat support to Waystar healthcare technology clients, resolving product, technical, and billing issues. Troubleshoot and escalate complex problems, educate clients, conduct training, document interactions in the CRM, support onboarding, maintain knowledge-base content, and share feedback with internal teams to improve products and services.

Design, develop, test, deploy, and maintain scalable software applications. Responsibilities include writing quality code, troubleshooting production issues, contributing to architecture and technical direction, participating in the full software development lifecycle, mentoring junior engineers, and optimizing application performance, scalability, and security.

Develops resilient, scalable, and performant solutions for a healthcare payments platform across the full application stack. Responsibilities include building frontend and backend services, participating in technical and product discussions, applying software engineering best practices, writing automated tests, and working independently with strong ownership. The role uses Java, Spring, NodeJS, JavaScript or TypeScript, frontend frameworks, SQL, REST APIs, AWS, and distributed systems.

Design and implement secure multi-cloud architectures (GCP primary; AWS/Azure supported). Build landing zones, IAM, encryption, and guardrails; integrate security into CI/CD and DevSecOps; support detection/response, vulnerability management, SaaS reviews, and audit evidence for healthcare payment compliance (PCI, HIPAA, HITRUST, SOC2, SOX). Partner with engineering, platform, and GRC teams to operationalize cloud security standards and remediation.

Provide technical customer support via phone, email, and ticketing systems. Diagnose software, data, and integration issues, escalate defects, document interactions in CRM, create knowledge base content, train clients, participate in product testing, and identify trends to improve product quality and customer satisfaction.

Generates and qualifies strategic enterprise sales leads for healthcare organizations through outbound prospecting, account research, telemarketing, and CRM activity tracking. Profiles territories, contacts senior healthcare executives, educates prospects on Waystar solutions, supports marketing programs and events, and meets defined performance metrics. The role requires strong communication, organization, business acumen, relationship-building, and the ability to learn healthcare technology and sales processes.

The Software Engineer II is responsible for designing, developing, and implementing web and process applications, troubleshooting technical issues, and collaborating with teams to enhance software solutions.