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Develop and execute talent acquisition strategies for Trace3’s go-to-market organization. Recruit full-cycle for sales and revenue roles, build passive candidate pipelines, advise leaders using market intelligence, and support workforce planning. Manage candidate experience, recruiting metrics, employer branding, diversity recruiting, and hiring process improvements while partnering with Sales, Customer Success, Revenue Operations, Finance, HR, and executive leadership.

Leads pre-sales identity architecture and consulting engagements for enterprise customers. Designs IAM strategies, maturity assessments, transformation roadmaps, and secure solutions spanning authentication, authorization, IGA, PAM, NHI, and related technologies. Conducts discovery sessions, workshops, assessments, technical presentations, vendor evaluations, and proposal development while partnering with sales and delivery teams. Provides executive and technical guidance, supports identity modernization and migrations, develops reusable offerings, and mentors team members.

Provides Tier 2 technical support for hardware, software, networking, Windows, macOS, Microsoft 365, VPN, and business applications. Manages laptop replacement, hardware inventory, imaging, deployment, and decommissioning using MDM tools. Supports SharePoint Online permissions, sites, libraries, lists, governance, and user training. Documents resolutions, maintains ITSM records, meets SLAs, supports onsite and remote users, and collaborates with IT Operations, Security, and Engineering teams.

Leads network architecture, Azure cloud infrastructure, Microsoft 365 administration, and operational support. Manages network and cloud engineering teams while remaining hands-on with architecture, escalated troubleshooting, hybrid connectivity, automation, security, cost management, monitoring, disaster recovery, and infrastructure roadmaps. Oversees hiring, mentoring, performance management, documentation, change management, incident response, and collaboration with Security, Engineering, Help Desk, and business stakeholders.

Leads customer-facing discovery, architecture, design, and modernization of secure on-premises and hybrid datacenter environments. Designs solutions spanning compute, networking, storage, virtualization, containers, automation, cybersecurity, Zero Trust, AI infrastructure, and Microsoft government cloud. Conducts workshops, capacity planning, technology evaluations, resiliency planning, migrations, architecture reviews, executive briefings, and proposal support while producing designs, diagrams, bills of materials, roadmaps, and controls mappings.

Sources and engages active and passive candidates for GTM technical sales roles, builds and monitors talent pipelines, conducts phone screens, and partners with hiring managers on search strategies. May manage full-cycle recruiting for assigned requisitions. Uses Boolean searches, networking, cold calling, job boards, social media, and other sourcing resources to support high-volume and complex hiring needs while maintaining strong candidate experience.

Leads full-cycle technical recruiting for high-volume hiring in a high-growth technology environment. Partners with business leaders on workforce planning, sourcing strategy, candidate evaluation, offer negotiation, and market insights. Builds diverse technical talent pipelines across infrastructure, data, analytics, security, cloud, and AI. Ensures accurate recruiting data, reporting, compliance, and an exceptional candidate experience while supporting talent initiatives and M&A integration.

Generates new and repeat sales, supports outside sales representatives, recommends technology products and solutions, processes orders and quotes, manages customer and vendor communication, monitors shipments, cross-sells and upsells, registers partner opportunities, and resolves post-sale issues while meeting sales quotas and margin goals.

Develop and maintain full-stack mission software supporting NORAD programs in a secure classified environment. Build Java microservices, REST APIs, event-driven applications, and containerized solutions; develop React-based front ends; and support CI/CD DevSecOps pipelines. The role involves application integration, monolith-to-microservices migration, vulnerability remediation, testing, technical documentation, and collaboration within an Agile software engineering team.

Advises C-suite clients on emerging technologies, evaluates vendors and solutions, develops innovation and transformation strategies, and leads complex technology engagements. The role provides executive briefings, research, workshops, thought leadership, and technology adoption guidance while shaping Trace3’s market perspective and supporting strategic growth initiatives.