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Supports claims operations through recurring and ad hoc reporting, claims and billing data analysis, dashboards, performance insights, and data validation. The role assists with billing oversight, reconciliation, vendor and servicer compliance tracking, operational workflows, and continuous improvement. It partners with leadership and cross-functional teams to translate complex data into actionable recommendations and executive-ready reporting while improving accuracy, efficiency, and reporting governance.

Supports budgeting, forecasting, management reporting, financial modeling, variance analysis, and scenario planning for insurance and services businesses. Responsibilities include validating data, reconciling reporting schedules, analyzing business and expense drivers, preparing dashboards and presentations, and documenting processes. The role partners with Accounting, Actuarial, Underwriting, and Operations while developing increasing analytical responsibility under FP&A leadership.

Leads FP&A planning, forecasting, budgeting, financial modeling, and performance analysis for assigned businesses. Partners with cross-functional insurance teams to assess results, profitability drivers, risks, and opportunities. Prepares executive and board reporting, supports strategic investments, improves reporting and forecasting processes, and leads cross-functional projects. Reviews analyst work and coaches early-career talent.

Supports pricing actuaries with rate indications, rate filings, new program reviews, segment performance analysis, rate recommendations, regulatory responses, and peer filing research. Partners with underwriting, compliance, CAT modeling, reinsurance, and MGA stakeholders. Also assists with reserving reviews and data projects while communicating findings to technical and non-technical audiences.

Lead development of enterprise-grade full-stack applications using React, modern backend frameworks, cloud architectures, and secure public-facing systems. Use AI coding tools and agentic workflows to accelerate prototyping and production delivery. Partner with stakeholders, establish AI-first engineering practices, and ensure application security, performance, reliability, and compliance for sensitive financial and customer data.

Supports client onboarding, portal training, troubleshooting, issue resolution, UAT, and client communications. Maintains user guides, FAQs, and process documentation; coordinates with IT, Reporting, Premium, Operations, Sales, and Development teams to resolve issues and improve portal functionality. Identifies recurring client trends, communicates feedback internally, assists with portal enhancements, and contributes to process improvement initiatives.

Own data quality and operational reliability across Snowflake data pipelines. Responsibilities include monitoring jobs, managing incidents, maintaining runbooks, administering Monte Carlo, creating data quality checks and dashboards, validating bordereau and financial data, supporting UAT and integrations, analyzing trends, and partnering with engineering and business stakeholders to resolve data issues and improve processes.

Leads finance transformation and integration initiatives, improving accounting and financial reporting processes across departments. Serves as liaison between Finance/Accounting and the shareholder, aggregates data, develops reporting improvements, and supports automated KPI reporting. The role requires understanding data flows across transactional and Oracle financial systems, applicable accounting standards, and diverse reporting requirements. It also involves business requirements development, ad hoc reporting, cross-functional collaboration, and process optimization across a geographically diverse insurance organization.

Prepare journal entries, reconciliations, accruals, and other month-end close activities; research discrepancies; resolve outstanding items; support audits, unclaimed property activities, financial reporting, and special projects. The role also improves accounting processes and controls while managing deadlines independently and collaborating across the business.

Leads a General Liability specialty claims team handling high-severity, litigated claims. Oversees coverage analysis, litigation strategy, reserves, settlements, regulatory compliance, vendors, and operational performance. Partners with executive leadership, Legal, Underwriting, Actuarial, Finance, Reinsurance, brokers, and counsel to manage exposure and improve claims outcomes. Develops talent, mentors staff, and drives continuous improvement across people, processes, technology, and vendor relationships.