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The Senior AI-Enabled DevOps Engineer will design and manage cloud infrastructure, build CI/CD pipelines, support AI deployments, and improve reliability through automation and collaboration with software teams.

As an Intermediate AI-Enabled DevOps Engineer, you will support and improve cloud infrastructure and CI/CD pipelines, automate operational tasks, and monitor system health while working closely with senior engineers.

The Senior Product Manager will own the platform services roadmap, manage APIs and shared services, engage cross-functional teams, and drive product value, ensuring alignment with company strategy and customer needs.

Serve as the primary customer contact for provider/payer clients, driving adoption of PointClickCare, identifying performance-improvement opportunities through data, building long-term account plans, coordinating client-to-client collaboration, delivering ROI narratives, and providing ongoing consultative support and training to maximize product value.

The role involves applying AI/ML techniques to develop model systems for healthcare, collaborating across teams, and conducting R&D.

Build and own a versioned, documented gold data layer from silver Lakehouse sources for AI research. Transform, validate, and curate multi-modal datasets, build reusable Databricks/PySpark pipelines, automate quality and labeling, support researcher workflows, and maintain lineage and dataset snapshots for model development and evaluation.

Design, build, and deliver AI-driven Salesforce Agentforce agents and intelligent automations. Develop integrations, test automations, debug Apex/JavaScript/Python code, produce technical documentation, mentor junior engineers, participate in DevOps and QA, and support transformational projects and high-priority incidents.

Lead financial modelling and analytics for pricing, monetization, and strategic finance. Build scenario and profitability models, apply AI/ML (LLMs, predictive models) to accelerate modelling and reporting, deliver executive-ready profitability reporting, and partner with FP&A, Sales Ops, and GTM leaders to support strategic decisions.

Lead cross-functional customer operations launches for SaaS healthcare solutions from pilot to commercial availability. Create and manage launch plans, define operational metrics, prioritize resources and budgets, drive improvements, provide risk/issue reporting, and coach teams to ensure customer time-to-value and company time-to-revenue.

The Principal AI Platform Engineer will design and maintain the infrastructure for AI systems, ensuring integration, security, and scalability for GenAI products.