Partners with Marketing and Customer Success Managers to identify opportunities, conduct consultative discovery, demonstrate AI and other solutions, and develop ROI-backed proposals. Qualifies and documents opportunities for CSM-led closing, ensures seamless customer handoffs, and shares customer and market insights with Marketing and Product. The role requires translating AI capabilities into business value, generating pipeline, and communicating effectively with technical and executive audiences.

Lead and scale a Commercial AE team (8 AEs) to drive SMB and Mid-Market revenue. Build outbound pipeline culture, improve forecast accuracy, coach reps on discovery and closing, partner with RevOps/Enablement/Marketing/Product, recruit and onboard talent, and operationalize CRM and sales processes to increase quota attainment.