Top Tech Jobs & Startup Jobs

Manage partner territories to improve customer satisfaction, retention, renewals, expansion, and churn mitigation. Coach partner Customer Success Managers, resolve customer escalations, coordinate cross-functional solutions, answer policy and licensing questions, and contribute to customer success best practices. The role requires high-stakes account management, executive communication, conflict resolution, independent prioritization, and effective work in a distributed environment.

Lead Acumatica’s partner marketing strategy and team supporting VAR, ISV, and alliance partners. Oversee global partner programs, integrated campaigns, marketing platforms, AI-enabled tools, communications, executive partner relationships, enablement, performance reporting, and budget management. Collaborate with senior marketing, sales, and partner strategy leaders while coaching employees, contractors, and agencies and driving innovation across the partner marketing technology stack.

Lead corporate FP&A including monthly close and board reporting, consolidate and analyze financial results, own annual planning and reforecast cycles, optimize Planful for forecasting/reporting, pilot AI automation, partner with functions on budgeting and decision support, prepare leadership presentations, and run ad-hoc analyses and projects.

Senior executive to set pricing, packaging, and commercialization strategy for Acumatica. Build and lead pricing, product operations, and AI monetization teams; establish KPI/data infrastructure, deal desk and discount governance, WTP research, price increase programs, partner economics, and executive/board reporting to drive NRR and ARR growth.

Lead a team of Major Partner Account Managers to drive revenue and customer outcomes across top partners. Own executive relationships, annual planning, QBRs, forecasting, partner performance, and cross-functional advocacy. Coach and scale best practices while ensuring customer satisfaction, low churn, and measurable partner-driven growth.