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Develop, maintain, and automate Twilio's Compute cloud infrastructure including scalable cloud-native environments, VM orchestration, hardened AMIs, ASG/EC2 management, container images, and OS libraries. Collaborate with architects and engineers, produce IaC-compliant implementations, author documentation and runbooks, participate in on-call rotation, and support legacy and new platform components using automation and best practices.

Lead technical pre-sales for Twilio.org: qualify opportunities, design architectures, run demos and POCs, produce technical proposals, mentor peers, and drive customer adoption across public sector, healthcare, and non-profit customers.

Lead strategy and roadmap for Twilio’s developer and commerce platforms, turning platform engineering into a proactive, self‑service product. Drive developer experience, APIs/SDKs, deployment tooling, observability, and billing/commerce capabilities. Partner with engineering, architecture, security, and stakeholders to prioritize roadmap, measure adoption and reliability, and reduce support burden through developer portals, golden paths, and data-driven KPIs.

Build, operate, and maintain scalable backend services and Kubernetes clusters across AWS and Azure. Contribute production code, Terraform IaC, CI/CD/GitOps workflows, observability, and testing while learning from senior engineers.

The Software Engineer will design, implement, and maintain real-time services for Twilio's Voice Trust team, ensuring robust and high-throughput communication solutions. Responsibilities include gathering requirements, coding, testing, and on-call support in a distributed production environment using Agile methodologies.

Design, build, deploy, and operate resilient, large-scale backend services and Kubernetes clusters across AWS and Azure. Implement GitOps/CI-CD, automate infrastructure with Terraform, ensure observability and reliability, identify technical debt, and mentor junior engineers.

Join Twilio as a Staff Software Engineer to design and build scalable, reliable communication systems. Collaborate with cross-functional teams, mentor engineers, drive technical direction, perform architecture and code reviews, and deliver high-quality production services in a remote-first environment.

Lead technical pre-sales activities for Twilio's Digital Sales segment: qualify opportunities, design architectures, run demos and POCs, produce RFP/design docs, and act as trusted technical advisor to customers and account teams. Contribute reusable demos and enablement, solve customer technical challenges, and drive improvements across the solutions engineering community.

The Transfer Pricing Manager will oversee the global transfer pricing lifecycle, integrating AI and automation into workflows, managing audits, and documenting intercompany transactions to ensure compliance.

Lead architecture, development, and long-term direction of Twilio's Android Voice and Video SDKs. Maintain WebRTC/SIP/C++ layers, improve CI/CD and build pipelines, ensure cross-platform convergence, raise code quality and test coverage, mentor engineers, triage customer issues, and own developer experience and SDK reference apps.