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The Strategic Customer Success Manager will oversee customer relationships, drive adoption of Smarsh products, and ensure successful renewal negotiations with enterprise clients, partnering closely with Account Executives to achieve customer objectives and satisfaction.

The Sr. Technical Support Engineer I provides high-level support to key customers, resolving complex technical issues and ensuring customer satisfaction through effective troubleshooting and case management.

The Enterprise Account Executive is responsible for driving new business revenue within the federal government, establishing relationships, closing sales, and managing proposal development to achieve sales targets.

The Enterprise Account Executive is responsible for driving new revenue growth in federal sales by identifying opportunities, building relationships, and closing sales within the federal civilian sector.

Manage the Salesforce platform, leading a cross-functional team, setting technical direction, ensuring clean integration, and aligning business strategy with platform priorities.

The Partner Success Manager is responsible for managing partner renewals, ensuring high partner health, adopting strategies, and protecting recurring revenue within the partner channel ecosystem, while collaborating cross-functionally to support stakeholder engagement and operational excellence.