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As a Technical Program Manager, you will lead cross-functional initiatives, drive alignment across teams, and navigate complex deployment challenges in AI for public sectors.

The Senior Infrastructure Software Engineer will architect and scale multi-cloud infrastructure, focusing on compliance, observability, and developer efficiency for enterprise AI deployments.

Lead and execute the infrastructure roadmap for enterprise AI deployments. Design and operate scalable, secure, high-availability platforms, set SLAs/SLOs, manage and mentor an infrastructure engineering team, build backend services for AI-driven applications, improve developer velocity through tooling and automation, and partner with product, security, and customer teams to ensure production readiness and operational excellence.

As a Technical Program Manager, you will drive innovation and transformation for Public Sector customers, utilizing technical knowledge to solve complex problems and enhance AI/ML solutions, while managing stakeholder relationships and ensuring long-term customer success.

Write and maintain training materials (guides, SOPs, tutorials, troubleshooting, certification content) for robotics and collections systems. Translate complex technical information into clear documentation for operators and engineers, support localization/i18n, identify knowledge gaps, partner cross-functionally, and maintain content quality, versioning, and onboarding/training improvements across regions.

The Technical Lead Manager will build and optimize Scale's ML training and inference platform, collaborating with ML teams to advance model and data curation technologies.

The Proposals Manager will oversee the development of government proposals, ensuring compliance and quality while collaborating with various teams to articulate technical solutions.

Lead end-to-end delivery of the Scale Generative AI Platform by aligning cross-functional teams, translating infrastructure complexity into executable roadmaps, mitigating technical risks, defining SLOs, and driving company-wide adoption of scalable, secure model-serving and orchestration capabilities.

As a Technical Program Manager, you will lead enterprise customer engagements, managing the delivery of technical projects, mitigating risks, and ensuring strategic alignment between teams while tracking program metrics.

The Staff Forward Deployed AI Engineer will integrate custom AI solutions for enterprise clients, leading technical designs, deployments, and collaborations. Responsible for AI agent development, prompt engineering, and addressing complex challenges while ensuring successful AI system adoption.