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The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.

The Project Manager II will manage project scope, time, costs, and communications for successful solution deployments with local and state governments, ensuring customer satisfaction and handling multiple projects simultaneously.

The Implementation Manager leads a team to ensure successful deployment of solutions, manages project execution, and enhances customer satisfaction while mentoring team members and ensuring process quality.

The Community Operations Subject Matter Expert guides clients through product evaluations, conducts discovery sessions, and collaborates with cross-functional teams to resolve customer challenges and demonstrate product value.

The Lead Executive Assistant supports the CEO by managing complex calendars, travel logistics, and executive communications while ensuring efficient operations and cross-functional coordination.