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Own full sales cycle for large enterprise accounts: prospect, build pipeline, lead discovery and technical demos, validate product fit with Sales Engineering, manage contracting through execution, and meet quarterly/annual quotas while collaborating cross-functionally.

As a Sales Engineer III, you will conduct product demos, manage proof of concepts, and work with the Sales team to meet customer requirements using Dialpad's AI-powered solutions.

Lead strategic ISV partnerships and manage Dialpad's App Marketplace to drive integrations, adoption, co-sell/resell revenue, and marketplace monetization. Negotiate agreements, build joint business plans, track partner performance, and coordinate cross-functional teams to implement API integrations and go-to-market initiatives.

Lead design of agentic voice personas and interaction standards. Define pacing, prosody, handoffs, and quality metrics; partner with AI and Speech engineers to shape prompt-driven behaviors and turn-taking; research emotional states and set platform-wide VUI standards applied across verticals.

Own product direction for custom SLMs, ASR, and real-time inference across the full model lifecycle: data acquisition and annotation, training and adaptation, evaluation, release, monitoring, and retirement. Define data strategy and quality bars, run evals and error analyses, make trade-offs between latency, cost, and model capability, and coordinate with product engineering and GTM while owning release and rollback decisions.

Manage and grow channel partnerships: recruit, onboard, train, and enable partners; present product demos; manage sales funnel; collaborate with marketing and PAM teams to drive indirect revenue and GTM motions in an assigned territory.

As an Account Executive, you'll manage the full sales cycle for medium-sized businesses, transforming prospects into clients while collaborating with sales teams and engineers.

Manage a portfolio of mid-market SaaS customers to grow revenue and retention. Develop account plans, generate pipeline, execute consultative sales, forecast accurately, collaborate cross-functionally, and ensure customers realize ongoing value.

Manage a portfolio of mid-market customers to grow ARR through consultative account management, pipeline generation, territory planning, cross-sell/expansion, forecasting, and customer advocacy. Collaborate with sales, CS, PS, and partners to meet quarterly revenue targets and ensure customer value and satisfaction.

As a Sales Development Representative, you will build prospect lists, manage the pipeline, and connect with prospects through calls, emails, and social media. You'll work closely with Account Executives to strategize and exceed sales quotas, while continuously learning sales methodologies and tools.