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Own the full mid-market sales cycle, from prospecting and pipeline development through closing. Build strategic outreach campaigns, manage complex deals involving multiple stakeholders, collaborate with SDRs, channel partners, sales engineers, and leadership, and maintain forecasts and deal reviews. The role focuses on helping businesses solve communication challenges using Dialpad’s AI-powered Talk, Contact Center, and Sell products.

Provides independent legal counsel on AI governance, product privacy, data protection, security certifications, telecom-related compliance, commercial contracts, marketing, incident response, and regulatory obligations. Advises Product, Engineering, Security, Sales, Marketing, and Customer Success teams on GDPR, CCPA/CPRA, HIPAA, biometric privacy, AI laws, call recording, and cross-border data transfers. Supports privacy programs, data requests, breach response, legal operations, and practical compliance frameworks.

Leads global and national partner marketing programs for Google Cloud and T-Mobile, driving partner engagement, pipeline, and revenue. Develops joint go-to-market strategies, integrated campaigns, seller enablement, executive and customer events, advocacy programs, and scalable co-marketing frameworks. Manages MDF budgets, establishes performance KPIs, measures ROI, and optimizes partner marketing processes. Collaborates with Channel Sales, strategic partners, executives, and cross-functional teams to translate cloud, AI, and platform capabilities into compelling customer and seller programs.

Own end-to-end enterprise customer deployments from kickoff through launch and adoption. Manage project plans, scope, timelines, milestones, risks, dependencies, deliverables, escalations, and changes across multiple implementations. Lead customer meetings, executive communications, administrator training, integrations, device provisioning, and issue resolution. Partner with Solution Architects, Customer Success, Support, Product, Sales, and other teams to deliver successful SaaS implementations and transition customers into long-term adoption.

Owns end-to-end enterprise SaaS deployments from kickoff through launch and adoption. Manages project scope, timelines, milestones, risks, dependencies, deliverables, escalations, and cross-functional stakeholders across multiple implementations. Leads customer meetings, executive communications, administrator training, integrations, device provisioning, and issue resolution while partnering with solution architects, customer success, support, product, and sales teams to deliver successful customer outcomes.

Own the full mid-market sales cycle, from lead conversion and strategic prospecting through complex deal closure. Build pipelines, develop multi-stakeholder opportunities, collaborate with SDRs, partners, sales engineers, and leadership, and manage forecasts and deal reviews. The role focuses on acquiring new customers and solving business communication challenges using Dialpad’s SaaS products.

Dialership is a virtual, unpaid summer program (June–August 2027) where participants attend two weekly sessions to learn about business functions (sales, engineering, marketing, product, AI, etc.), network with leaders, get resume/LinkedIn feedback, and receive a certificate upon completion. No work projects are assigned; participants commit to 2 hours/week and engage in interactive sessions.

Lead architecture and delivery of Dialpad's agentic AI platform: build scalable multi-agent orchestration, real-time conversational and voice reasoning, retrieval and memory systems, inference/fine-tuning pipelines, observability and safety frameworks, and mentor engineering teams while partnering cross-functionally to productionize autonomous workflow execution.

Lead architecture and delivery of Dialpad's agentic AI platform, building scalable multi-agent orchestration, memory and retrieval systems, real-time voice reasoning, inference optimization, safety/observability, and production integrations while mentoring engineers and partnering with product and research.

Lead platform-level product design, define patterns and primitives, build AI-first capabilities, ship coded prototypes and production code, evolve the design system, mentor designers, and improve cross-team design practices to scale Dialpad's AI-native product.