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Own Canary’s self-check-in kiosk from specification through deployment, including hardware design reviews, consultant and factory management, payment-terminal integration, PCI certification, fulfillment, staging, installation logistics, spare parts, and returns. The role performs hands-on hardware review work initially, travels to factories and hotel properties, and builds the hardware team as the function grows.

Own the Digital Tipping product roadmap and execution across guest tipping, staff onboarding, wallets, payouts, reporting, payments, and HR/payroll integrations. Lead money movement, reconciliation, compliance, enterprise rollouts, product experiments, metrics, customer research, and cross-functional delivery with engineering, design, finance, legal, sales, and customer success.

Drive revenue growth among mid-market hotel management companies and ownership groups. Own consultative sales opportunities from discovery through close, build relationships across operations, finance, IT, ownership, and executive leadership, develop territory pipeline, manage forecasts, and expand Canary’s platform across hotel portfolios.

Conduct outbound prospecting through calls and email, communicate value propositions, qualify leads, meet lead-generation quotas, research decision makers, and collaborate with Account Executives to grow the sales pipeline. The role uses Salesforce for lead management, forecasting, and pipeline tracking while contributing to sales-process improvements and ongoing training.

Drive revenue by selling Canary’s SaaS solutions, achieving quotas, researching and engaging target accounts, qualifying inbound opportunities, developing outbound sales processes, and managing leads, pipelines, and forecasts in Salesforce. The role partners with SDR, renewals, and customer success teams to create a seamless customer experience.

Lead and develop the Security team while owning the company-wide security and compliance program. Responsibilities include managing SOC 2, PCI DSS, GDPR/CCPA, audits, policies, vendor risk, security awareness, and customer security communications. The role also provides technical direction for security tooling, cloud security, identity and access management, application security, vulnerability management, architecture reviews, and threat modeling.

Drive new enterprise revenue and expand existing accounts among major hospitality brands, management groups, and ownership groups. Build executive relationships, create strategic account plans, exceed sales quotas, close complex SaaS deals, and identify upsell and cross-sell opportunities. Serve as a hospitality technology and product expert, collaborate with product, marketing, and customer success teams, and maintain accurate forecasts and pipeline reporting.

Partners with Sales, Product, Engineering, and Customer Success to drive technical validation throughout the B2B SaaS sales cycle. Owns demos, technical discovery, solution design, proof plans, RFP/RFI responses, security documentation, and sales enablement. Develops repeatable processes, playbooks, and demo assets while validating early product features and translating customer feedback into improvements. Requires technical fluency with APIs, webhooks, scripting, enterprise security reviews, and complex integrations.

Lead Canary’s connectivity and integrations product area, owning strategy and roadmap for third-party integrations across reservation platforms, payment gateways, and hospitality systems. Define reusable APIs and platform frameworks, prioritize initiatives by customer and revenue impact, manage integration partners through scoping and certification, and monitor integration health. Partner with engineering, product, sales, customer success, implementations, and enterprise customers to align technical capabilities, commitments, and business outcomes.

Sell Canary's hospitality SaaS to large hotel brands and ownership groups by sourcing and closing new enterprise accounts, expanding existing relationships through upsell/cross-sell, building strategic account plans, partnering with product/marketing/customer success, and maintaining accurate forecasts and pipeline reporting.